PrivacyVerkaring

October 1, 2018

Your privacy is of great importance to Wilthagen BV. We therefore comply with the relevant laws and regulations on privacy, including the General Data Protection Regulation. This means that we:

• Clearly state our purposes before we process your personal data, through this privacy statement;
• Store as little personal data as possible and only the data that is necessary for our purposes.
• Explicitly request consent for the processing of your personal data, if consent is required.
• Take necessary security measures to protect your personal data. We also impose these obligations on parties that process personal data for us.
• Respect your rights, such as the right to access, correct or delete your personal data processed by us.
• Your data is safe with us and we will always use this data properly. In this privacy statement we explain what we do at the website Wilthagen Tholen bv with information that we learn about you.

If you have any questions or would like to know exactly what data we keep about you, please contact Wilthagen BV.

Sending newsletters
We have a newsletter and you will only be added to the list of subscribers with your permission. In the newsletter you will read news, tips and information about our products and services.
For this we use your email address and name and address details. We do this based on your permission. We store this information until you cancel the subscription.
You can cancel your subscription to the newsletter at any time. Every newsletter contains an unsubscribe link.

Contact form
You can ask us questions or make requests using the contact form.
For this we use your email address, telephone number and name and address details. We do this based on your permission. We store this information until we are sure that you are satisfied with our response and three months thereafter. This way we can easily access the information for follow-up questions. We can also train our customer service to become even better.

Handling order
When you place an order with us, we use your personal data to process it properly. We may then provide your personal data to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company. For this we use your payment details, e-mail address, billing address, telephone number and name and address details. We do this based on your permission. We store this information until your order has been completed. We store certain customer data for longer in connection with the statutory fiscal retention obligation.

Advertisement
We would like to send you advertising about offers and new products or services. We do this:

• by email
• via social media

You can object to this advertising at any time. Every email contains an unsubscribe link. You can block us or use the unsubscribe option.

Provision to other companies or institutions
With the exception of the parties mentioned above, we will not provide your personal data to other companies or institutions under any circumstances, unless we are legally obliged to do so (for example, if the police demand this in the event of a suspected crime).

Statistics
We keep statistics on the use of our website. Our website includes social media buttons. The administrators of these services use these to collect your personal data.

Google Analytics
We use Google Analytics to track how visitors use our website. We have entered into a processor agreement with Google. This contains strict agreements about what they are allowed to track. We have not allowed Google to use the obtained Analytics information for other Google services. We let Google anonymize the IP addresses.

Security
Security of personal data is of great importance to us. You can read in our separate security policy how we protect your privacy. This can be found at: www.wilthagen.nl.

Changes to this privacy statement
When our website changes, we must of course also adjust the privacy statement. So always pay attention to the date above and check regularly for new versions. We will do our best to pass on changes to you.

Access, change and delete your data
If you have any questions or would like to know what personal data we have about you, you can always contact us. See contact details below.

You have the following rights:

• Right of access: you have the right to access the personal data that we process about you.
• Right to rectification: you have the right to correct or supplement the personal data we process about you if it is incorrect or incomplete.
• Right to object: you can object to the processing of your personal data and to direct marketing.
• Right to erasure: you can request us to erase your personal data.
• Right to data portability: if technically possible, you have the right to have the personal data we process about you transferred to a third party.
• Right to restriction of processing: in some cases you can request to restrict the processing of your personal data (temporarily or otherwise), which means that we process less data from you.

With your request, we may ask you to identify yourself by sending a valid ID, to ensure that you are the right person to whom the personal data belongs. It is important that you shield your BSN and passport photo.

We will comply with your request within 30 days. However, this period may be extended for reasons related to the specific rights of data subjects or the complexity of the request. If we extend this period, we will inform you in a timely manner.

To file a complaint
If you feel that we do not help you in the right way, you have the right to file a complaint with the supervisor. This is called the Dutch Data Protection Authority.

Contact information
Wilthagen BV
Energieweg 1
4691SE Tholen
info@wilthagen.nl
0166-603871